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Carolina Butt Buffer Warranty
All Butt Buffer Top Cushion Covers sold by Carolina Butt Buffer have a One (1) year Warranty from date of purchase against material and sewing defects with normal use. Exchange only on any warranty products with warranty on record. We do not warrenty personal comfort. We warrenty the product only.
All Butt Buffer Dry Polymers sold by Carolina Butt Buffer have a Life-Time Warranty with normal use to the original purchaser. Any Carolina Butt Buffer Top Cushion or Dry Polymer modified from the original manufactures design is not warranted.
A warranty card is included with every purchase and must be filled out completely and returned to Carolina Butt Buffer
Questions on the Carolina Butt Buffer Warranty or questions on problems with the product call Sonny at 336-643-1367 or write to
Carolina Butt Buffer, 280 Haynes Rd. Summerfield NC 27358
SHIPPING & HANDLING paid by BUYER Buyer is responsible for all shipping, handling charges on any returned items. If we make an error in your order we will make it right at our expense.
Please note: Orders placed after 12:00 P.M. EST, Monday-Friday will be shipped the next business day, excluding weekends and holidays. We do not do 2nd day and overnight orders because of the high cost of shipping unless prepaid by certified check. We do not ship on Saturdays, Sundays or Holidays
Returns
You must receive authorization from an authorized Carolina Butt Buffer Representative via Email
1) it is in original condition 2) it is in its original packing un-damaged.
Once in a while we do have people who want to return a Top Cushion. A returned top cushion is considered used merchandise and therefor cannot be sold as new. On all returns we charge a user fee which is 25% of the purchase price of the item. No returns accepted after 15 days of purchase.
A 25% user & restocking fee and a 10% credit card fee on all Butt Buffer returns.
Top Cushions or polymers, altered or damaged in any way, are not returnable and no refunds will be made.
Shipping and handling charges are not refundable.
Returns must be made within 15 days from purchase.
Items must be sent postage paid no COD's accepted.
Include a copy of your invoice and all packaging along with the return.
Items must be in new unused condition.
Please allow up to 10 business days for credits to be processed.
Carolina Butt Buffer
280 Haynes Rd
Summerfield NC 27358
http://www.carolinabuttbuffer.com/contact.php
Office 336-643-1367
© Copyright, Carolina Butt Buffer / Sonny Productions. Express written permission required for any duplication of the information contained on this page. 2004, 2005, 2006, 2007, 2008